Glyceral
LYLTY · Setup guide

Set up LYLTY Points, VIP, Referral

Everything you need to go from install to live, in order. Takes about 20 minutes.

8 stepsAbout 20 minutesAbout LYLTY
admin.shopify.com/store/your-store/apps/lylty/app/earning
LYLTY
HomeMembersEarningRewardsVIP tiersReferralsWidget & pageEmailsAnalyticsSettingsPlans
EarningSave

Purchases

Points per $1 spent
5

Bonus actions

Create an account
200 points
Birthday
100 points
Follow on Instagram
50 points
RewardsAdd reward

Active rewards

$5
$5 off
500 points · any order
Active
FS
Free shipping
800 points
Active
App embeds
Rewards launcher
Loyalty page
Save
Add to cart
Import members

Upload CSV

members.csv · 6,221 rows
Points column
points_balance
Import members
VIP tiers
Tiers on

Tiers

B
Bronze
From $0 · 5 pts per $1
S
Silver
From $300 · 6 pts per $1
G
Gold
From $750 · 7 pts per $1
Step 1 of 5 · Set how members earnChoose points per dollar and turn on bonus actions like signup and birthday points.

Before you start

  • A Shopify store on an Online Store 2.0 theme
  • Your earn rate and rewards decided (a common start: 5 points per $1, $5 off at 500 points)
  • A CSV of current members and balances, if you're switching

Setup steps

  1. Install LYLTY and choose a plan

    Apps › LYLTY › Plans

    Free covers up to 300 orders a month. Plans are sized by monthly orders and never charge overage. If you pass your limit, purchase points pause until next month.

  2. Set how members earn

    LYLTY › Earning

    Set points per dollar spent, then turn on bonus actions: creating an account, birthdays, social follows and (with RVWS) writing reviews.

  3. Create rewards

    LYLTY › Rewards › Add reward

    Choose what points buy. Start with two or three rewards at different point levels so members always have a next goal.

    Price your first reward so a typical customer can reach it in two or three orders.

  4. Turn on the Rewards launcher

    Online Store › Themes › Customize › App embeds › Rewards launcher

    Switch on the embed and save. Customize its colors, position and text under Widget & page. Starter adds a full loyalty page you can link from your menu.

  5. Import your current members

    LYLTY › Members › Import

    Upload a CSV with customer email and point balance. LYLTY matches members to Shopify customers by email.

  6. Brand your emails

    LYLTY › Emails

    Add your logo and sender name. Members get emails when they earn points, redeem rewards or reach a new tier.

  7. Add VIP tiers and referrals

    LYLTY › VIP tiers

    On Starter and up, create tiers with thresholds based on spend or points. Under Referrals, choose the friend's discount and the referrer's reward.

  8. Add checkout and account blocks (Growth)

    Settings › Checkout › Customize

    On Growth, add the LYLTY checkout block so members can redeem points during checkout, and the customer account blocks so they can see balances and history.

After setup

  • Announce the program with a bonus points event (Growth).
  • Use Shopify Flow triggers to tag customers when they reach a tier.
  • Check Analytics monthly to see redemption rate and repeat purchase rate.

Troubleshooting

The launcher doesn't appear.

Turn on the Rewards launcher app embed and save the theme. Check its page visibility settings under Widget & page.

A customer didn't get points for an order.

Points are awarded when the order is paid. Check whether you passed your plan's monthly order limit on the Home page.

Imported balances are zero.

Make sure the points column is mapped during import and that emails in the CSV match your Shopify customers.

Still stuck? Email support@glyceral.com with your store's .myshopify.com address and the step you're on. Support options

Ready to install LYLTY?

Install from your Shopify admin, then follow this guide step by step.

Install LYLTY All guides